Privacy Policy
Effective September 26, 2026
Picko keeps what it needs to find things for buyers and answer for sellers, and nothing else. We don't sell your data, show ads, or track you across other apps.
What we collect
| What | Why |
|---|---|
| Sign-in identity: an account identifier from Apple or Google. | To know it's you. We don't store your name or email address, even if Apple or Google shares them at sign-in. |
| What you ask for: your request sentence and its terms (budget, date, distance, condition, pickup or shipping). | So your agent can find and judge listings for you. |
| What you sell: listing text, price, photos, and answers you give buyers up front (such as a pickup area). | To show your listing and answer buyers without asking you again. Location data (GPS and camera details) is removed from photos on your phone before upload, and again on our server. |
| Your lowest price, if you're open to offers. | Only your agent uses it to accept or counter offers. It is never shown to buyers. |
| Approximate location, only if you allow it: rounded to about 1 km, kept with your listings and requests. | To sort listings nearest first and measure pickup distance. Other people see only roughly how far away something is, never where it is. |
| Agent conversations: questions, answers and price talk between agents, and your choices. | This is the record you can read in the app. |
| Notification token for your device. | To tell you about new picks, questions and replies. |
| Feedback you send, with the app version. | So the team can read and reply. |
| Reports and blocks: what you reported and why, and who you blocked (never shown to them; you can unblock from Account, Blocked). | To review reports within 24 hours and keep blocked people apart. |
| App version your phone reports. | To tell testers when to update. |
| Usage: which days you open the app, and steps like posting, getting a pick and choosing one, and why you deleted a listing (sold on Picko, sold elsewhere, or just removed). | To see whether Picko helps people buy and sell, in our own database only: no analytics companies, no ad tracking. Deleting your account removes your link to these counts. |
| Photo-reading choices: what the photo reader suggested for your cover photo and what you kept. | To check and improve the photo reader. The team reviews these, with the cover photo, on its own computer; they are removed when you delete the listing or your account. |
Who sees what
- Sellers never see who a buyer is. When a request is shown to sellers ("People are looking for"), phone numbers, emails, links, handles and street addresses in it are hidden.
- Listing photos are visible only to signed-in Picko members.
- Service providers process data for us under their terms: Cloudflare (hosting, storage and the photo-reading model), TypeSafe AI (the model that scores how well a listing fits a request), Apple (sign-in and notifications), Google (sign-in), Slack (where the team reads feedback and reports) and n8n (which carries the team's replies back to the app). They receive only what the task needs: for example, the photo-reading model gets your cover photo, and the scoring model gets the request and the listing's text, including answers the seller gave and the name they chose to show.
- We don't sell or rent personal data, and we don't use it for advertising.
Keeping and deleting
- Your data stays while your account exists. Signing out ends that session on the device. If you sign out everywhere, your always-on agent pauses until you sign in again.
- You can delete a single listing or request in the app at any time: it goes with its photos, picks and agent conversations.
- Delete Account in the app removes your account, requests, listings, photos, agent conversations, feedback, notification records and devices, and revokes Sign in with Apple. Other people's listings and requests are not affected. Reports stay so the team can finish reviewing them: a report you filed no longer says it was you, and a report about your content no longer points to your account.
- Records of notifications sent are kept while the request they're about exists, and removed within 90 days after. A sign-in lasts 30 days from when you last used the app, and at most 180 days.
- Feedback and reports are also posted to the team's Slack. Those copies carry no name or email, and deleting your account doesn't remove them.
- Deleted data can remain in backups for up to 30 days before it is gone for good.
- A small usage ledger without your identity is kept to enforce daily limits.
Children
Picko is for adults 18 and over. It is not directed to children, and we don't knowingly collect their data.
Changes and contact
If this policy changes, we'll update the date above and tell you in the app for anything significant. Questions or requests about your data: in the app, Menu (☰) → Send Feedback, or email support@pickoofficial.com.